LEADERSHIP DEVELOPMENT & MANAGEMENT TRAINING

ELEVATE LEADERSHIP IN THE ORGANIZATION

Organizations can achieve a higher level of success by developing leadership at all levels through a two dimensional employee performance management system.  We work with organizations to allow the employees to balance day to day operations while planning for future success and building leadership for long term success. The system provides the ability to relate to employees, management, boards, elected officials, and stakeholders conducted through facilitation sessions.  The result is high quality service grounded in practical experience and a proven track record.

• PERFORMANCE MEASURES

• Organizations must maintain the customer’s trust in operations and decision making. Transparency and integrity are key elements for successful utility leaders. The implementation of performance indicators (PI) and metrics enhances operations, customer service and regulatory compliance. PI provides accountability to both internal and external stakeholders. The performance measures are developed by Preferred Consulting to meet the unique requirements of each individual organization.

• MANAGEMENT TRAINING

The development of employees at any level in an organization begins with encouraging employees to excel in performance through coaching and training. We offer training to “rising stars”, management and executive leaders. Training topics include, but not limited to: time management, effective communication strategies, performance management, conflict management, emotional intelligence, change management, leadership influence, managing expectations, goal setting and getting things done, and personal productivity.

STRATEGIC PLANNING

Preferred Consulting guides organizations through a comprehensive strategic planning process. A “Deep Dive” process authored by Rich Horwath is utilized to address today’s challenges while preparing for the long term success of the organization. The step by step process involves engagement of all stakeholders for the successful completion and implementation of the strategic plan. During and upon completion of the strategic plan a presentation is developed to communicate the findings to all stakeholders which may include employees, management, and policy makers.

TECHICAL SERVICES

CONTRACT MANAGEMENT

We provide years of experience in negotiating and managing contracts with engineering consultants, power supply marketers, equipment manufacturers and vendors on various capital projects that results in saving monies through clearly defined services, expectations and accountability. Preferred Consulting provides peer review of projects and serve as an independent unbiased representative of the client.

ASSET MANAGEMENT

Replacing and/or renewing utility assets in the most cost effective manner with a long term financial plan from 10 to 50 years are important decisions that utilities must make to ensure reliability and continued financial viability.  Preferred Consulting LLC provides leading edge asset management practices through a partnership with Kayuga Solutions.